Shipping Policy
US Shipping
All US orders will be shipped and delivered via United States Postal Service (USPS) First Class or Priority Mail. US First-Class Mail orders are processed and shipped within 4-6 business days, depending on the city of destination. Customers have the option to upgrade to Priority Mail for 3-5 day delivery or Priority Mail Express for 2-4 day delivery. Shipping time depends on the city of destination.
Processing/Delivery time
We do not process or ship orders on Saturday, Sunday, or major Holidays. Orders placed before 8am PST will be processed for shipping the same business day; orders placed after 8am PST will be processed for shipping the following business day. We provide each customer with a tracking link for all shipments so that you can follow your order status online. Delivery times are estimates and are not guaranteed due to possible delays at the post office outside of our control. If you experience shipping delays please first contact your local USPS office with your tracking number. If that does not resolve your issue, email metavendee@gmail.com with your order number and we will be happy to look into your order.
WE DO NOT SHIP INTERNATIONALLY AT THIS TIME
RETURN/EXCHANGE POLICY
If you are not 100% satisfied with your purchase, it may be returned within 14 days of the order date for a refund. Once your return is received and inspected, we will refund your original payment method within 1-3 business days.
BUYER is responsible for returning the item via USPS First Class or Priority Mail
EDIBLE PRoducts are not available for returns or refunds!
All products must be returned unworn, in their original condition, with original labels in place.
Exchanges
We do not offer exchanges
Sale Items
All sale orders and clearance items are final and cannot be returned or exchanged.
Discount/Promo Codes
Discount codes cannot be applied retroactively to previous orders and refunds will not be issued to cover the difference. Please double check to make sure any codes are entered and applied at checkout before completing your purchase.
Defective/Damaged Items
We will happily replace items if they are defective or damaged upon arrival.
If you receive an item that is defective or damaged, email metavendee@gmail.com within 24 hours of receiving your order and include a picture of the defective or damaged item and your order num
How soon will my order arrive?
It can take up to 1-2 business days to get the order shipped via USPS. Please note during the sale and holidays period it can take more time.
Gifts & Holidays
If you want to receive the order by a certain date, please let us know by filling in the field “order note” during the checkout or at metavendee@gmail.com We will do our best to ensure that you receive your order on time.
Standard shipping
We deliver our items by US postal service – USPS First Class or Priority Mail. Please allow 1 to 5 business days to deliver your order, Tracking is available.
Express shipping
We do not provide express shipping.